Dear Johnnies


Customer Service

How quickly will I receive my order?
In stock orders are processed and shipped within 2-4 business days and standard shipping typically takes and additional 2-4 days. Generally assume it will take a week for your order to arrive. If you need to receive your order sooner, we recommend you expedite it with overnight shipping. How long does it take to monogram an order?

Monogramming adds 7 - 10 business days to order processing. Please make sure you consider that when placing an order and allow enough time. In most cases, you may request we rush the monogram which will take 3-4 business days for an additional $8 charge, however at some times of the year this service may not be available. We will notify you if this is the case.

I feel like I am between sizes according to the size guidelines - should I size up or down?
Our sizing guidelines are just that - a guide. We usually recommend that you size up if you have any doubt about your size. We believe it's always better to have more room, instead of less, and a larger gown will still fit you better than the standard one -size-fits -all hospital issued version.

I am a non-maternity patient - will the gowns fit me?
Our gowns are great for any type of patient. While they have enough room for laboring moms, they also work great for someone having a surgical procedure, extended hospital or nursing facility stay, or outpatient treatment.

I received my order and it doesn't fit - can I exchange it?
We are happy to exchange any item as long as it's within 45 days of purchase, is unworn/unwashed and in the original packaging. Just include your packing slip or a brief note with your order info (transaction number,name, date of purchase, and instructions on what you want to exchange it for) and drop it back in the mail to us at: dearjohnnies, 15 richland rd, wellesley, ma 02481

I need to return an item for a refund - what should I do?
We are happy to process a refund for any returned item as long as it's within 45 days of purchase, is unworn/unwashed and in the original packaging. Just include your packing slip or a brief note with your order info (transaction number,name, date of purchase) and drop it back in the mail to us at: dearjohnnies, 15 richland rd, wellesley, ma 02481.

I have a question about placing an order or an order I already placed - how can I contact someone?
You can email us at info@dearjohnnies.com or call us at 617-320-9884. Will I be allowed to wear one of your gowns in the hospital? Is it approved by medical personnel? Our gowns are modeled after actual hospital gowns - we just made them a lot better! They still have all of the same functionality of a traditional hospital gown - opening at the back and offering snap down sleeves - so they are approved by medical staff for your use.

Do you offer wholesale opportunites?
dearjohnnies are sold in boutiques across the country. If you are interested in carrying our lines, please contact Rachel Zinny at 617-320-9884 for wholesale information.

Will you ship internationally?
We do ship internationally. Costs vary depending on location of shipment. Please contact us at orders@dearjohnnies.com or 617-320-9884 to place an international order.





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